Our Mission
To provide a safe and healthy environment while creating opportunities for personal outcomes.
With a commitment to improving the well-being of our community, we offer a range of specialized services to support individuals in their journey towards mental and behavioral wellness.
At Lee Street Services, our team of dedicated professionals is passionate about helping individuals overcome challenges and achieve their full potential. With a client-centered approach, we provide personalized and evidence-based treatments to address a wide range of mental health issues. Whether you are seeking therapy, counseling, or psychiatric services, we are here to support you every step of the way. Trust Lee Street Services to provide compassionate care and effective solutions for your mental and behavioral health needs.
Tailored Care Management
LSS is a Certified Care Management Agency by the North Carolina Department of Health and Human Services. The goal of Tailored Care Management is to improve the health of North Carolinians through a coordinated system of care, which addresses both medical and non-medical components of health.
What is Tailored Care Management?
Tailored Care Management is a North Carolina Medicaid service option. Care Managers coordinate all aspects of a person’s health care needs to improve their wellbeing and quality of life.
Those choosing Tailored Care Management will have a designated Care Manager who, with the support of a specialized team, coordinates with their physicians, connects them with necessary resources, and creates a network of supports to achieve better health and quality of life outcomes.
Who qualifies for Tailored Care Management?
Tailored Care Management provides specialized support to current members who have significant mental health needs, severe substance use disorders, or intellectual/developmental disabilities (IDD).
What are the benefits of Tailored Care Management?
Tailored Care Management works to create a more seamless healthcare experience:
- Your individual Care Manager will create a plan to help coordinate your physical health and pharmacy needs, as well as your behavioral health and/or IDD service needs.
- Care Managers can help in other areas that may affect your health and wellbeing, such as finding appropriate resources for housing, employment, food insecurity and more.
- Your Care Manager will provide individualized support and aid caregivers/family members in successful management of your health needs.
- Your Care Manager will serve as a streamlined contact point for coordinating your individual care.
How do I enroll in Tailored Care Management?
The member choice period to elect a Care Management Agency ended October 14, 2022, and anyone who hadn’t selected a Care Management Agency at that time was automatically assigned to one.
Choosing not to participate in Tailored Care Management is your right. If you choose not to participate, your care will not change.
For more information about North Carolina’s Tailored Care Management initiatives, visit NCMedicaidPlans.gov or call 833.870.5500.
With questions about LSS’s Tailored Care Management program, who should I contact?
Email our team at [email protected] or call 336-904-6212
